Assistant Store Manager

Role overview:  

We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. 

Responsibilities:  

• Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets.  

• Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. 

• Creating a positive team culture through recruiting, training & continuously developing your staff.  

• Building a motivated and high performing team, increasing chances of store success. 

• Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially. 

Role objectives and KPI’s:  

• Support the store manager in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs. 

• Drive store sales through effective merchandising, stock replenishment & team motivation. 

• Monitor and drive all key performance indicators such as Sales, Conversion, Units and more. 

• Support the Store Manager in optimising financial performance of the store by effectively managing costs, including audit compliance and wage cost. 

• Foster a positive work environment by leading, mentoring, and mentoring and developing store colleagues to enhance their performance and engagement. 

Skills and Experience: 

• Experience in implementing, tracking and refining store operational processes in order to achieve maximum efficiency & KPI results. 

• Passion & confidence in Leading and Supporting your team through their own career Development. 

• An ability to interpret and react commercially to financial reports to support store sales growth