Store Colleague - General

We are Blacks and have been since 1863. We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them. From our nautical based beginnings, we’ve grown to be one of the most recognisable names on the high streets in the UK. We’ve evolved to a point where our extensive range is available online, meaning we can equip like minded enthusiasts with the best clothing, footwear and equipment across the world. We live and breathe the outdoors, from simple walks and technical hikes, to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them...

Role overview:  

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   

Responsibilities:  

• Providing a knowledgeable and seamless customer experience for all customers that enter the store.   

• Continuously maintainingclean and tidy stock standards on shop floor for customers at all times.   

• Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on;current trends, in store promotions and continuously evolving store processes.   

• Drive sales, ensuring that targets are achieved and, where possible, exceeded. 

• Utilise the in-store devices, offering the customer the whole product range. 

• Provide alternatives and add on sales at every opportunity. 

• Replenish stock levels when needed, making sure the full-sizerange is on the shop floor where possible. 

• Ensure that product is priced correctly. 

• To deputise for other staff, work within departments, or carry out other duties as required. 

• Always represent JD Sports in the most professional manner. 

• Conduct your work in a safe and responsible manner. 

  

Role objectivesand KPI’s:  

• Provide exceptional service to ensure customer satisfaction and retention. 

• Actively drive sales to support the store in meeting and exceeding the stores financial goals  

• Ensure the timelyand accuratereplenishment of stock on the shop floor to maintainoptimalproduct availability 

Skills and Experience: 

• A positive attitude towards a fast-paced, customer focused retail environment.   

• An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.   

• Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.   

• Flexibility to work various shifts, including weekends and holidays, based on store needs.  

 

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.