Senior Floor Manager
Role overview:
We are seeking a skilled Senior Floor Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets whilst providing unparalleled service.
Responsibilities:
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Lead and inspire team members through effective communication and setting clear expectations. Showcasing continuous support throughout their career progression journey, consequently building a motivated and high performing team.
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Collaborate with Senior Management to strategize, implement and track the most effective operational processes within store to drive sales and exceed KPI targets.
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Over manage the stores daily floor operational needs. Constant evolvement of required staff headcount, placement and abilities to ensure all daily targets are met.
Role objectives and KPI’s:
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Support the store management team in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs.
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Drive store sales through effective merchandising, stock replenishment & team motivation.
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Monitor and drive all key performance indicators such as Sales, Conversion, Units and more.
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Support the Store Management team in optimising financial performance of the store by effectively managing costs, including audit compliance and wage cost.
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Foster a positive work environment by leading, mentoring, and mentoring and developing store colleagues to enhance their performance and engagement.
Skills and Experience:
Demonstrated experience in a people leadership role with evidence of ability to adapt management styles to various store colleague needs.
Flexibility to work varied shifts, including weekends and holidays, based on store requirements.
A Strategic mindset with proven evidence of tracking and developing business processes in order to increase store success.
Other details
- Job Family Retail Manager
- Pay Type Salary
- Employment Indicator Permanent
- JD Sports- 0548 Limerick Crescent Centre, Units 5X & 6X Crescent SC, LIMERICK, Limerick, Ireland